- Be responsible for the operation training plan, implementation, effectiveness
- Identify current and future training needs related to behavioral training and competency-based training
- Design and deliver training programs to make sure the operation team can meet customer service standards as Maison’s commitment to principles
- Follow up training effectiveness through in-class evaluations, in-store checklists, in-store evaluations, …
- Establish, review, and recommend improvements in training policies and procedures.

Monthly salary and allowances
KPI depends on the business operation of the company (end of each year)
Social insurance, medical insurance, extra Bao Viet insurance
Team- building, summit conference, annual traveling, year-end party,...
Discount for the staff (when buying the company's products)
Other benefits

1. Education:
Bachelor’s Degree in the appropriate field in Human Resource Management, Psychology, Hospitality, Economy, or equivalent.
2. Work Experience:
o At least 1 to 3 years in conducting Sales Training or Customer Service Training
3. Functional skills:
o Current knowledge of effective training & development methods
o Vietnamese and English proficiency
o Excellent Presentation Skills
o Strong interpersonal and organizational skills
o Excellent written and oral communication and translation skills
o Proficient in MS Office applications
4. Other skills:
o Proactive and open-minded. Service mindset
o Hands-on and can-do attitude
o Passionate about continuous learning
o Work well under high pressure and deadline oriented.
o Detail-oriented, analytical and inquisitive
o Ability to work independently and with others
o Extremely organized with strong time-management skill
o Travel required.